How to download and install any desk remote access software and settings to allow technician access.AnyDesk software downloading link - https://anydesk.com/.
- Download the small AnyDesk file of 3 MB and finish urgent tasks on the go with AnyDeskâs user-friendly interface. AnyDesk is not only compatible with Windows 10, but many other operating systems and their various versions, including iOS, macOS, Linux and Android.
- MacOS 11 Big Sur and newer and Apple Silicon devices are only supported on AnyDesk 6.1.0 for macOS or newer. Older Versions of AnyDesk that supports macOS 10.10 can be found here There are currently two installation modes for AnyDesk for macOS, A) a full installation and B) a portable installation.
Installation
Note: AnyDesk is available for macOS 10.11. or later.MacOS 11 Big Sur and newer and Apple Silicon devices are only supported on AnyDesk 6.1.0 for macOS or newer.
There are currently two installation modes for AnyDesk for macOS, A) a full installation and B) a portable installation:
A) The full installation installs both the AnyDesk client as well as the AnyDesk Services which is required to use features such as being able to connect to the macOS AnyDesk client while the user account has been switched or logged out of. To do full installation, simply click the orange 'Install Now' tile in the main AnyDesk window and accept the Terms and Conditions.
B) On the other hand, the portable installation only installs the AnyDesk client. To do so, simply drag & drop the AnyDesk application within the .DMG file to the Applications folder on the macOS device. To convert the portable installation to a full installation, simply click AnyDesk in the top global menu bar and select Install AnyDesk Service....
Session Request and Accept Window
The accept window is displayed for incoming clients during session request. Applied to the accept window are client details and available permissions.
Default incoming client permissions:
- Allow to control my computer`s keyboard and mouse
- Allow to access my computer`s clipboard
- Allow to use file manager
- Allow lock my computer`s keyboard and mouse
- Allow to lock desktop on session end
Disabling all options in settings or during session creates a passive remote device.
File Manager
Click 'Browse files' to start the File Manager session.
User Interface
Set interface options:
- Set language
- Ask for comment after session
- Show AnyDesk ID instead of Alias
- Open address book on startup
Audio
MacOS does not support audio transmission.
macOS Shortcuts
In the macOS 'User Interface'-menu, it is possible to choose whether keyboard shortcuts are executed locally or on the remote system.
Additionally, it provides a 'Host Key' (Right Command) that, when held down, forces all shortcuts to execute locally.
See also: Keyboard Shortcuts
Uninstall AnyDesk
To uninstall AnyDesk for macOS:
- Move AnyDesk from the 'Applications' folder to Trash
- Delete the ~/.anydesk/ and /etc/anydesk/ folders for standard AnyDesk clients
- Delete the ~/.anydesk-ad_<prefix>/ and /etc/anydesk-ad_<prefix>/ folders for custom AnyDesk clients
Both clients can set Permissions prior to or during a session. The incoming client is being viewed and controlled.Next to the session permissions available in the accept window on the incoming client and the session settings of the Main window of the outgoing client during session,standard permissions are set in the security tab of the settings for each client. See also: Session Recording and Session Settings.
Accept Window
When a session to a device is requested, an accept window appears displaying available permissions to be granted or denied.After selecting the desired permissions to be granted, the session is started by accepting.
Anydesk For Ipad
Session permissions available in the accept window:
- Mouse & Keyboard
- Clipboard Sync
- File Manager
- Sound
- TCP-Forwarding
- Lock Screen after the session ends
- Session Recording
- Whiteboard
Security Settings
Anydesk Apple Tv
The security settings distingish after session type.
Next to the standard permissions, you may choose to overwrite permissions for unattended access
to have its own set of settings.
Anydesk Apple Permissions
- hear my output
- control my computer's keyboard and mouse
- access my computer's clipboard
- lock my computer's keyboard and mouse
- restart my computer
- use the file manager
- lock desktop on session end
- request system information
- print out my documents on their printer.
- draw on computers' screen.
- create TCP-tunnels.
- enable privacy.
- show a colored mouse pointer when physical input is forbidden