Webex Set a Voicemail PIN (Unified CM) You can set up a new voicemail PIN so that you can call to check your voicemail messages and access other voicemail features like personal greetings. Unified Communications Manager in Webex Teams In March of this year, we saw some Unified CM features appear in Webex Teams in preview-only. This month, the integration is complete, and Cisco Unified Communication Manager native Webex Teams registration will be made available to all, allowing you to seamlessly re-use your existing infrastructure. Overview of Calling in Webex (Unified CM) Prepare Your Environment for Calling in Webex (Unified CM) Deploy Calling in Webex (Unified CM) Manage and Troubleshoot Calling in Webex (Unified CM).
Webex Teams Unified Cm App
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To make the Webex app a softphone client, create at least one device for every user that you're configuring for Calling in Webex (Unified CM). Webex for desktop and mobile registers to Unified CM using the same softphone device types as Cisco Jabber. Prior to WebEx, the network looked something like the below, this snapshot is taken from Cisco’s document, Transitioning from Jabber Unified CM Calling to Webex Teams Unified CM Calling Deployment Guide: As shown in the figure, Jabber had all its services on premises: DNS, Active Directory, CUCM, IM&P and Unity Connection.
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Calling In Webex Teams Unified Cm
Error Code | Message | Fix |
|---|---|---|
| Unknown = 1 | Unknown Error: 1000:1 | For SSO environments, start a new session in the Phone Service settings. For non-SSO environments, open Phone Service settings and sign in again. |
| UnknownStartFeatureSetFailure = 2 | Sign into your account to use your phone services. Error: 1000:2 | |
| FeatureSetNotProvisioned = 3 | Sign into your account to use your phone services. Error: 1000:3 | |
| UnknownAuthenticator = 4 | Sign into your account to use your phone services. Error: 1000:4 | |
| ErrorReadingConfig = 6 | Sign into your account to use your phone services. Error: 1000:6 | |
| InvalidStartupHandlerState = 7 | Sign into your account to use your phone services. Error: 1000:7 | |
| InvalidLifeCycleState = 8 | Phone service registration failed. Error:1000:8 | |
| ConfigChangeSignout = 99 | Sign into your account to use your phone services. Error: 1000:99 | |
| ConfigChangeReset = 100 | Sign into your account to use your phone services. Error:1000:100 | |
| InvalidCertRejected = 101 | Your connection to the server has been rejected due to an invalid certificate. Error: 1000:101 | |
| SSOPageLoadError = 400 | Can't load SSO browser page. Try again later. Error: 1000:400 | |
| SSOStartSessionError = 500 | Failed to start a new SSO session. Try again. Error: 1000:500 | |
| SSOUnknownError = 600 | Can't load SSO browser page. Try again. Error: 1000:600 | |
| SSOCancelled = 601 | Sign into your account to use your phone services. Error: 1000:601 | |
| SSOWebexCloudError = 602 | Failed to start a new SSO session. Try again. Error: 1000:602 | |
| SSOCertificateError = 603 | Cannot start a new session due to a certificate problem. Contact your administrator. Error: 1000:603 | |
| SSOInvalidUserSwitch = 604 | Sign into your account to use your phone services. Error: 1000:604 | |
| SSOWhoAmIFailure = 605 | Failed to start a new session. Try signing into your phone service again. Error: 1000:605 | |
| SSOSessionExpired = 606 | Your session has expired. Try signing into your phone service again. Error: 1000:606 | |
| SSOEdgeConfigNeeded = 607 | Sign into your account to use your phone services. Error: 1000:607 | |
| InvalidBrowserResponse = 608 | Your session has expired. Try signing into your phone service again. Error: 1000:608 | |
| CredentialsRequired = 611 | Sign into your account to use your phone services. Error: 1000:611 | |
| CommonIdentityProvisioningUser = 701 | Phone service registration failed. Error:1000:701 | |
| ServiceDiscoveryFailure = 1001 | Can't find your phone service. Check your phone service preferences. Error: 1000:1001 | |
| ServiceDiscoveryAuthenticationFailure = 1002 | Incorrect username or password. Error: 1000:1002 | |
| ServiceDiscoveryCannotConnectToCucmServer = 1003 | Can't communicate with Unified CM server. Check your phone service preferences. Error: 1000:1003 | |
| ServiceDiscoveryNoCucmConfiguration = 1004 | Can't find your phone service. Check your phone service preferences. Error: 1000:1004 | |
| ServiceDiscoveryNoSRVRecordsFound = 1005 | Can't find your SRV record. Check your phone service preferences. Error: 1000:1005 | |
| ServiceDiscoveryCannotConnectToEdge = 1006 | Cannot communicate with the server. Check your phone service preferences. Error: 1000:1006 | |
| ServiceDiscoveryNoNetworkConnectivity = 1007 | You're not connected to the internet. Check your network settings. Error: 1000:1007 | |
| ServiceDiscoveryUntrustedCertificate = 1008 | No service discovered due to an untrusted certificate from server. Error: 1000:1008 | |
| ServiceDiscoveryPrimaryAuthChanged = 1009 | Your administrator has changed your setup. If you lose your connection, you may need to sign into your phone services again. Error: 1000:1009 | |
| ServiceDiscoveryNoUserLookup = 1010 | Your account configuration is invalid. Contact your administrator. 1000:1010 | |
| ConnectionFailedByMRAPolicy = 1100 | Phone service failed due to MRA policy setting. Error: 1000:1100 | |
| ServiceDiscoveryAuthorizationModeChanged = 1012 | Your phone service has been disconnected due to a change in the authorization mode. Try restarting Webex Teams. Error: 1000:1012 | |
| ServiceDiscoveryHomeClusterChanged = 1013 | Your phone service has been disconnected because your home Unified CM cluster has changed. Try restarting Webex Teams. Error: 1000:1013 |