1. Vsee Polyclinic Seattle
2. Vsee Polyclinic
3. Polyclinic Vsee Clinic
4. Vsee Polyclinic Appointment
5. Polyclinic Vsee Directions

VSee Clinic supports even the most complex workflows

SIMPLE PATIENT EXPERIENCE

The Polyclinic Virtual Walk-In Clinic video consultations require the VSee application. VSee Most Trusted HIPAA Compliant Telemedicine Solution. Health Details: See how our partners and clients are using VSee to saves lives, reduce costs & improve health outcomes for people around the world. 300+ Telehealth Talks On-Demand Get the real stories behind telehealth that’s working – past speakers from Microsoft, Intel, Dell, UC Health vsee help. The Polyclinic patients may contact the MyChart Help Desk at 206-320-6767 or toll free at 855-322-6767. Return to Top Who do I contact if I have further questions? Everett Clinic patients may contact Customer Service at 425-258-3904. Polyclinic patients may contact the MyChart Help Desk at 206-320-6767 or toll free at 855-322-6767. You will need a webcam and a microphone or headset for your video conference. You may be prompted with some security warnings. Please proceed if prompted.

Create your clinic to give patients experience you want

• Invite patients to your branded waiting room by email or website button
• Allow walk-ins and/or scheduled visits
• Customize intake forms – whether it’s 2 lines or 2 pages
• Check wait times and see who’s ready from the patient queue
• Show educational videos or articles as patients wait
• Collect online credit card payments
• Always have live chat support on hand

• See patients 1-on-1 or in a group
• Add in remote family members, interpreters, and other care team members on the fly
• Share and annotate images, documents & websites as though you were face-to-face
• Send files by dragging and dropping to video
• Live stream digital peripherals such as otoscopes and dermatoscopes

• Have patients self-schedule follow-up visits
• Send auto-confirmations and reminders via email & SMS
• Let patients immediately review their visit notes & attachments
• Get instant feedback with a post-visit survey
• e-Prescribe medication

Engage patients in their everyday health goals. Have them:

• Set personal health and wellness goals with their care team
• Track their own progress with wellness device data from Fitbit, wireless scales, blood pressure cuffs, etc
• Share their food diary, mood chart, or other wellness charts
• Securely message their questions or just share vacation photos

• Setup your online practice instantly
• Add logo, room description, provider profiles, legal documents
• Create or remove new providers & virtual clinic waiting rooms
• Turn on/off walk-ins, scheduling, payment, and other features

• Get mobile notifications when a patient is ready to be seen
• Triage patients in different waiting rooms all from a single provider dashboard
• Track patients throughout their visit – know exactly which provider they are with at any point
• Coordinate among nurses, physicians, and appointment schedulers with customizable assignment tags such as “Ready for physician”

• Check admin dashboard with graphic call reports – export in tabular form
• Manage provider and patient scheduling
• Set visit payment amounts, generate invoices
• Manage call recordings

VSee Telemedicine Solution Demos for COVID-19

Get a demo of fast telemedicine solutions you can implement for the COVID-19 crisis

• [0:06] Free & Basic VSee Clinic – Introduction
• [3:12] Enterprise VSee Clinic – Patient-side.
• [7:25] Enterprise VSee Clinic – Provider Side
• [11:37] Remote Patient Monitoring

We tried Zoom prior to going to VSee. It was very cumbersome to create every meeting. With VSee, you just send patients a text message and the session is there.

Reza Sadeghian, MD, MBA, Chief Medical Information Officer

We at CareConnect Health take pride in the cutting edge technology to provide comprehensive medical services to our patients. VSee has enhanced our services by providing a very straightforward and easy-to-use virtual visit system for patients and staff alike . From planning to implementation, we did not need to involve any outside IT people to install and or to use VSee – that was a big advantage. The VSee customer service and technical support has been great, and it has been a pleasure to work with all of them..

Ajay Gehlot, MD, MBA, CEO CareConnect Health

Our idea was to build a platform that was flexible in its application, and easy to use. Not only is our telehealth team happy with the results, but the nurses have already expressed improvement in usability. Thank you for for your patience and persistence, walking us through numerous designs until we found the perfect fit and helping ensure a quick turnaround for the go-live.

Lauren Sweeney, Telehealth Program Manager

Central call center to triage all virtual care patients for any department or service

Allows patients to quickly pay and connect online with their preferred private physician

24/7 on-demand telehealth for emergency visits, skilled nursing facilities, and more

Chronic care and lifestyle disease platform with Fitbit & vitals device integration for data tracking.

Compare VSee Clinic Plans

HIPAA-Compliant & High Quality Video

FREE FOREVER

✔ No download, one-click video calling
✔ Virtual waiting room
✔ Unlimited 1-1 video calls
✔ HIPAA BAA
Learn More

BASIC ($49/mo)

All Free features +
✔ Intake + telemedicine consent forms
✔ Unlimited small group video calls
✔ Online appointments
✔ Credit card payment
& More…

ENTERPRISE

Get A Quote
• White-label clinic & mobile app
• Unlimited big group video calls
• Virtual front desk triage
• Multi-provider walk-in waiting room
• Insurance verification & claims submission & More…

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Get the care you need without leaving home. We offer video visits for primary and specialty care, urgent care and preventive services.

Video visits have a waiting room for patients just like in-person visits do. Each Polyclinic department has its own video visit waiting room.

Our secure video visits bring care to you

A video visit lets you meet with your doctor via live video using your computer, smartphone or tablet. There’s no need to drive to a Polyclinic location or take time off from work.

Benefits include:

• Seeing and talking with your primary care provider or specialist from the safety of your home
• Reducing exposure to viruses and illnesses
• Getting quality care for common conditions like the flu, allergies and infection
• Having a prescription sent directly to your pharmacy

Scheduling and billing

Appointments are required for all video visits. To schedule an appointment:

• Call your Polyclinic doctor or clinic.
• Review and agree to our financial agreement and notice of privacy practices if you’re new to Polyclinic.

Vsee Polyclinic Seattle

Video visits are billed the same way in-person visits are billed. Contact your health insurer for details.

Before your appointment

Your video visit will be done through VSee Clinic, a video visit platform. It works on most devices and browsers. For the best experience, we suggest using Google Chrome.

To get started:

• Set up VSee Clinic using the instructions listed below.
• Close all other browsers, video conferencing programs, social media accounts and Bluetooth during your visit.
• Click the “enter waiting room” button 10 minutes before your visit is supposed to begin. The visit will start when your doctor is ready.

Welcome to this instructional video on setting up VSee for your Polyclinic video visit. Today, we will go over how to download VSee for your mobile device. For a brief background, video visits also known as telehealth are online clinical appointments via video with your Polyclinic provider. These appointments are done through your own phone or device without coming into the clinic.

Ok, are you ready? To make a video visit appointment you, first need to call your providers office. Appointments are required for all video visits. During the call you will speak with a patient service representative, also known as a PSR. They’ll instruct you to download the VSee mobile app. If you have already spoken with a PSR at The Polyclinic please continue to the next portion of the video. If you haven’t, please call your providers office to set up an appointment.

We ask all patients to set up their VSee video visit 15 to 30 minutes in advance of your visit. Before we get started make sure to close out of any other video conferencing tools and social media apps like Zoom, WebEx, FaceTime, Facebook, Instagram, and Twitter. Just to name a few. Using these while using VSee can kick you out of your appointment, we don’t want this to happen. Also make sure to go over these requirements before proceeding.

Before we get started, it’s important to note; that certain mobile devices do not allow users to play videos while performing other tasks on their phone. If you are using an iPhone and want to listen to these directions while installing, we recommend opening this video on another device such as a computer, laptop, or a tablet for the best experience. Most Android users can follow along by minimizing their screen on the YouTube mobile app. However, we also recommend using another device to follow along.

If you are experiencing technical difficulties with your phone or during set up, please call the VSee support site at eight four four, eight five two, nine two two five before proceeding to the next step.

Ok, we can now proceed to downloading VSee to your phone. Go to the mobile app store for your phone. This is either Google Play on Android or the App Store on iPhone or iOS. Search VSee Clinic, then download and install the app. Make sure you aren’t downloading other VSee apps like VSee Messenger or VSee Waiting Room. The first time you download the app you’ll be asked to enable notifications. Click allow. Then you’ll be asked to use a room code. This will be given to you by the PSR you called to set up the appointment. For this example were using a test code. You will then be taken to an intake form. Please fill out this information which includes your name, date of birth, your phone number, the reason for your visit, if this is your first visit with us. Then review the consent form to participate in VSee by clicking on the hyperlink. After reading, click I give my consent. Finally, click enter the waiting room. You will then be taken to another screen to review additional information. Please follow these instructions, then click enter the waiting room. If this is your first time downloading the VSee app, you’ll be asked to allow access to your camera and microphone. Click ok for both prompts. If you click don’t allow the video visit will not work. If you accidentally click don’t allow, you will need to go into your devices settings to allow access to your microphone and camera.

Finally, the video call will launch and you’re ready for your appointment. Your provider should be with you shortly. Once you’re done with your visit, exit out of the VSee app. Once again if you have any issues during these steps, including technical issues or overall setup. Call the VSee support site at eight four four, eight five two, nine two two five. Thanks for listening, we hope your video visit is a pleasant experience.

Video

Setting up VSee on your smartphone

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In this video from The Polyclinic, learn how to set up and use VSee on your smartphone for video visits with your health care provider. Or follow these instructions.

Video

Setting up VSee on your computer or laptop

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In this video from The Polyclinic, learn how to set up VSee on your computer or laptop for video visits with your health care provider. Or follow these instructions.

Welcome to this instructional video on setting up VSee for your Polyclinic video visit. Today we will go over how to download VSee for your computer or laptop. For a brief background, video visits also known as telehealth are online clinical appointments via video with your Polyclinic provider. These appointments are done through your own device without coming into the clinic.

Vsee Polyclinic

Ok, are you ready? To make a video visit appointment you first need to call your providers office. Appointments are required for all video visits. During the call you will speak with a patient service representative, also known as a PSR. They’ll instruct you to install VSee to your computer or laptop. If you have already spoken with a PSR please continue to the next portion of the video. If you haven’t, please call your providers office to set up an appointment.

We ask all patients to set up their VSee video visit 15 to 30 minutes in advance. Before we get started we’ll go over requirements for your computer or laptop in order for VSee to work properly. For your computer or laptop, make sure you have a web camera or built in camera. Please make sure this is turned on in your computer or laptop settings. A headset, headphones, or a built in microphone and speakers. Once again, make sure your built in microphone and speakers are turned on. You also want to make sure that your headset or headphones have a microphone attached in order for you to speak during the appointment. Make sure you have internet access whether that’s Wi-Fi or connected to an Ethernet cable. Make sure you have the latest version of your internet browser. We recommend using Google Chrome for the best experience. Finally, make sure to close out of any other video conferencing tools and social media sites like Zoom, WebEx, FaceTime, Facebook, Instagram, and Twitter to name a few.

Polyclinic Vsee Clinic

If you are experiencing technical difficulties, please call the VSee support site at eight four four, eight five two, nine two two five before proceeding to the next step.

Ok, we can now proceed to setting up VSee. Go to the Polyclinic’s VSee webpage prior to your appointment start time. You’ll also be given instructions to access this webpage by the PSR who helped set up the appointment. The URL link should be polyclinic dot com slash video visit. Once you get to the Polyclinic video visit waiting room. You can select which room to enter based on location, specialty, primary care, or covid nineteen concern. For this example I will select Madison Center family medicine. Click enter waiting room. You’ll be taken to the pop up with an intake form. Please fill out this information which includes your name, date of birth, your phone number, your chief complaint, which is optional, if this is your first visit with us. Review the consent form with us to by clicking on the blue hyperlink. Then click, I give my consent. Finally, click continue.

Vsee Polyclinic Appointment

If this is your first time installing VSee, click install VSee. If you’ve already installed VSee, click proceed to consultation. Since this is my first visit, I’m going to click install VSee. Follow the steps provided on the pop up page to install the VSee icon. Click on the VSee file at the bottom of your web browser. If prompted click run, to install the application. Then click ok to complete the installation. Click the always run on this site button at the top of your web browser to enable the required plugins. Then click next. You’ll be asked to check your audio and video settings. You can start that by clicking on the start test button. You’ll be asked to open VSee to launch the application. You’ll then be asked to review the privacy and terms, once you have viewed that. Click I agree to proceed to the audio and video testing. You will then be asked to review your webcam, do you see yourself? Click yes if you can. Next, you’ll be asked to test your speaker volume. To test, click on test sound. If you hear the ringtone click yes to proceed. Then you’ll be asked to test your microphone. Start speaking into your mic, if you see the mic turning red and moving up and down click yes. Setup is now complete, so click done then you’ll pop up on the screen and you are ready for your appointment.

Once you’re done with the visit, just click on the red call button. To exit the waiting room click on the orange exit waiting room button, and that’s the end of your visit.

Once again if you have any issues during these steps, including technical issues or overall setup. Call the VSee support site at eight four four, eight five two, nine two two five. Thanks for listening, we hope your video visit is a pleasant experience.

Polyclinic Vsee Directions

Trouble connecting?

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If you have problems using VSee, call 1-844-852-9225.

Help is available Monday through Friday, 7 a.m. to 7 p.m., and Saturday, 7 a.m. to 5 p.m.